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RETURN POLICY
YOUR satisfaction is very important to us. If a product has a material or manufacturing problem or does not fit properly, you may return UNWORN and UNWASHED merchandise back to us within 14 days of receipt for a full refund.
Please contact customerservice@tweakfootwear.com to receive your return authorization (RA) form.
Please contact customerservice@tweakfootwear.com to receive your return authorization (RA) form.
Once you receive the return authorization form, fill out the required information and return it along with the product in its original packaging to the address below:
TWEAK
936 Hermosa Avenue
Suite 107
Hermosa Beach, California 90254
TWEAK
936 Hermosa Avenue
Suite 107
Hermosa Beach, California 90254
We do not pay for return shipping costs at this time.
WE WILL NOT ACCEPT YOUR RETURN/EXCHANGE WITHOUT A COMPLETED RETURN AUTHORIZATION FORM.
Customers will be charged a $10 re-stocking fee for shoes returned in a lesser condition than what was received. This includes any damage to the shoe box. Product returned with irreparable damage will prevent fulfillment of customer's request for the return.
